Driver guide
Help for Click Ride Taxi AB
Book your assigned cars, manage your passports and leave a saved parking place to the next driver.
Start and log in.
- Open your own company address. Accounts and invitations belong to that company.
- If you receive an invitation via e-mail, open the link and create your password. A user invitation cannot be used again; ask admin to send a new if the link has gone out.
- Choose Log in Enter the email and password. On a new device, you confirm your login with the verification code sent to your email.
- If the code does not appear, check the waste post and use Send a new code. The code is valid for five minutes.
Remember this device for 30 days can be used on your own device to avoid a new code at each login. Password is still needed. Do not use this on a shared device. Public office registration is closed; the company’s admin invites you.
Book and manage your passports
- opened Bookings and schedule. The mobile is Schedule In the fast menu at the bottom.
- Choose the day with Previous, Today, Next or the date field.
- Select a assigned, active car and enter the start and end time. The end time must be after the start time and a new booking must begin in the future.
- Press on Book when all data is filled. The system controls that the car is free and stops overlaping times.
My passport Show your reservations for the selected day. Open a passport to see the available actions, such as changing, copying or deleting your booking. A copied booking also requires a free, valid time.
Available cars display availability for your assigned cars with weekly and monthly overview. You may not book a car that admin has not assigned to you.
If you miss a car or want to change
You have no cars allocated yet. This means that the company’s admin needs to link a car to your account. An inactive car cannot be booked for new passports.
On the schedule, you can choose the desired car and write why you want to drive it. The wishes are sent to admin by email. A wish does not provide automatic assignment; admin needs to manage it.
Saving the car parking space
Save the location while standing beside the parked car. This is your device’s location rather than a GPS tracker in the car.
- opened Parking locationsor Location in the fast menu. Choose the right car and open. Parking location.
- Press on Get my GPS location and allow site access in the browser.
- Check the coordinates, the specified accuracy and link Check on the map.
- Please write one Parking note, for example, the floor, location number or which entrance is closest. Avoid sensitive data; the note can be read by those who have access to the car.
- Press on Saving parking for The right car. The position is saved only then. Cancel leave the previously saved place unchanged.
You can save a new position for an active car that is assigned to you. The next sparning replaces the previous; no position history is displayed.
Find the car before the next pass.
on Parking locations you see the last saved place, time, who saved it, note and approximate accuracy. Open the car for View on map or Directions to the carGoogle Maps is opened with the path to the coordinates.
Delete location removes the saved location after confirmation. Drivers can access their assigned cars; the company’s admin can access all of its cars.
Precision, Integrity and Error Resolution
- GPS accuracy varies. A warning appears when accuracy is worse than about 50 metres. Go outside, get a new location and check the map before saving.
- GPS normally does not distinguish on the floors of a parking house. Add the floor and location number to the note.
- Activate platform services on your device and allow location access to the company’s HTTPS address. JavaScript needs to be inserted. If the savings say that the position is too old, get a new one.
- The location is not automatically updated when the car is moving. Always check when it was last saved.
- There is no continuous GPS tracking. Your location is retrieved when you press the button and is sent to the system only when you save it.
- Google Maps opens as an external service with the stored coordinates when you follow the map link.
Install the app on a mobile, tablet or computer
Open your company’s own HTTPS address and select Install app in the menu. When the browser supports the installation dialogue, you can confirm there. Otherwise you will follow the steps below.
- Android
- Open the page in Chrome and select Install app in the page menu. You can also use the browser menu and choose Install and create shortcut Followed by Installor Add to Home screen. The name may vary between browsers.
- iPhone and iPad
- Open the page in Safari, select Share from the page menu or share button, then select Add to Home Screen. Turn on Open as Web App if this option appears, then confirm with Add.
- Computer
- Use the installation button in Chrome or Edge when it appears, or the corresponding selection in the browser menu.
This is an installable web app with its own icon and app window, not a separate download from the App Store or Google Play. Install each company’s app from its own address. The web app updates when you are online.
You need an internet connection to log in, view current bookings and save a parking location. When the connection fails, an offline page is shown; bookings and locations are not queued in the background. Installing the app does not change your permissions or bypass passwords, verification codes or location permissions.
My account and support
Change the password under My accountor Account on the mobile. A new password must have at least 12 characters with large and small letters, numbers and special characters. Use Forgot password? on the login page if you don’t enter.
Contact your company administrator if you lack a car, need a new invitation or have problems with booking and parking position. An admin for your company cannot create or delete other customer companies.